Company file already registered elsewhere
Understand the statuses "Managed by Novadesko" and "registered with another access point", and know what to do in each case.
A company can only be registered on Peppol with one access point at a time for a given identifier. A company file you open in NovaFisko is often already registered: by its invoicing software, by its bank, by another accountant or by Novadesko. NovaFisko detects this and adapts the Peppol tab.
How NovaFisko detects it
When the Peppol tab of a company file without a local registration is opened, NovaFisko queries the network directory with the identifier of the company file. If the participant is already published there:
- the company file receives an external status, with the access point found and the list of documents it advertises;
- nothing is created or changed on the network: it is a read-only lookup;
- the Register on Peppol button is replaced by an explanatory message.
The result is cached for six hours when the company is found and thirty minutes otherwise, so that the screen stays fast. Refresh the status to force a new query.
Case 1: the company file is managed by Novadesko
The status shows Managed by Novadesko and the message:
This company is managed by Novadesko: its Peppol registration is controlled from Novadesko and cannot be changed here.
This is the case for company files imported from Novadesko whose company has activated Peppol in its own tool. Consequences:
- registration, transport options and removal are handled in Novadesko, by the company;
- in NovaFisko, the Peppol tab is read-only. An attempt to change or remove the registration is refused with the message "This Peppol registration is managed by Novadesko";
- invoices received through Peppol arrive in Novadesko, then in NovaFisko through the document synchronisation.
You have nothing to do: this is the normal situation for these company files.
Case 2: the company file is registered with another access point
The message names the provider detected, for example:
This company is already registered on the Peppol network with Billit. Ask that access point for a transfer or deregistration before managing it here.
NovaFisko recognises the name of the most common access points from the address of their directory. When the name is not recognised, the technical host is displayed.
You have two options.
Leave the registration where it is
If the company uses invoicing software that sends and receives its invoices through Peppol, there is no reason to move the registration. The company remains reachable, and you retrieve the invoices through the exports of that software or by dropping them into the document importer.
Take over the registration in NovaFisko
- Ask the company to contact its current access point to obtain the deregistration of its identifier, or its transfer.
- Wait for the confirmation. Propagation in the directory can take from a few minutes to a few hours.
- In the Peppol tab, refresh the status. When the participant is no longer published, the company file returns to Not registered.
- Click Register on Peppol and follow the usual procedure.
Between the deregistration and the new registration, the company cannot be reached by anyone. Plan the operation with the client, outside the invoicing periods of its main suppliers.
Case 3: the identifier is taken by another NovaFisko company file
If the same enterprise number is already registered from another company file on the platform, registration is refused with the message "The Peppol identifier … is already registered for another company". This happens when a company file has been created twice. Remove the registration on the surplus company file, then start again.
Case 4: the number is still reserved after a removal
After the removal of a registration made from NovaFisko, B2Brouter keeps the enterprise number reserved for a few minutes. An immediate new registration fails with "A B2Brouter account already exists for this enterprise number". Wait a little and try again.
Summary
| What you see | Who controls the registration | Possible action in NovaFisko |
|---|---|---|
| Managed by Novadesko | The company, in Novadesko | View only |
| "already registered … with …" | The access point indicated | View, then registration after deregistration |
| Active, B2Brouter access point | You, in NovaFisko | Transport, removal |
| Not registered | Nobody | Registration |
Before an onboarding meeting for a new company file, use Check a participant with the VAT number of the future client. You will know in advance whether it is already registered, and with whom.